Great until was not - Custoemr Service Representative Booking.com Employee Review

4.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

People, Tools, Culture, Communication, Benefits

Cons

Site Management, Works council, Closed operations

avatar
Booking.com Response
2y
Hi, thank you for sharing your feedback on your experience as a Customer Service Representative at Booking.com. We are glad to hear positive remarks about the people, tools, culture, communication, and benefits. Your insights regarding site management, works council, and closed operations are appreciated. We value your input as we continually strive to enhance our operations and employee experience. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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