It was lovely until it wasn't - Customer Service Specialist Booking.com Employee Review

Hi, thank you for your review. We are pleased to hear that you appreciated the workplace culture and having worked in an international environment. Your remark about the management is important to us. Please know that we take your concerns about the team leads seriously. In case you would like to report and discuss your concerns, even as a former employee you can still contact our confidential 24-hour Ethics & Compliance hotline. All reports are investigated thoroughly, as it is important for us to create a better working environment for all our employees. We wish you all the best with your next career move. The Booking.com team