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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Decent College Job - Customer Service Representative Booking.com Employee Review

      2.0
      Jun 12, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was able to work part time through college

      Cons

      Difficult hours and customers can be very rude. May not be worth the salary for some

      avatar
      Booking.com Response
      1y
      Thank you for sharing your feedback. We are happy to hear that part-time work was beneficial during college. We understand that the hours and customer interactions can be challenging, and we will keep this in mind as we continue to evaluate work conditions. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4.0
      Jul 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Cons

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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