Never again - Anonymous employee Boot Barn Employee Review

2.0
Jan 14, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are incentives for adding items on to sales. PTO for employees at every level. Regular store hours on Black Friday. Great discount

Cons

The company closes for two days per year (Christmas & Thanksgiving)... closes late Christmas Eve, regular hours for New Years. Customer capture rate is extremely important. Not commission-based, but you are required to meet goals (or else). According to experienced staff, pay-rate is not competitive. Many more responsibilities than comparative retail positions. This customer base requires the most attention I have seen in the retail industry. (Outlook is relative to location and business prediction as well as market competitors)

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5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job requirements Fun environment Get to dress up!

Cons

Very little hours Constant change/replacements within management

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Boot Barn Response
2mo
Thank you for your feedback. We appreciate all you have done for the Boot Barn community.
2.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is extremely easy and repetitive. The supervisor on my shift is very understanding, they have a lot of game days for the holidays.

Cons

A lot of racism and favoritism kind of like high school, majority of the warehouse doesn’t speak English only the supervisors and upper management. They encourage laziness and over work the decent workers, if it’s a problem with anything it is not taken seriously or correctly once the senior manager don’t like you he tries to intimidate you and you can forget about ever getting a promotion. If you ever get a write up they never fall off and they will never let you become a lead or anything else no matter if it’s over attendance an accident anything it’s not in the policy but that’s the excuse they give so no room for growth people are really lazy sitting all around on there phones or hiding in the bathroom for hours it’s never addressed just more work for the decent workers no structure a lot of people there are friends and family so like I said it’s never any discipline. You can get hired and become a lead the next day without knowing a thing and they expect you to train them a big big turn over rate the lack of leadership is what makes the job unbearable. The benefits suck as well I pay for the highest plan but my out of pocket cost is still always extremely high and it’s no 401k plan either

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Boot Barn Response
2mo
We are sorry to hear about your experience. Please contact humanresources@bootbarn.com so we may investigate this further.
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