Crashing and burning - Anonymous employee Box Employee Review

1.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base pay is decent, as are the RSUs you get when you join. Hybrid, at least for now. Offices are OK places, which is good since you'll be spending more and more time there. They will pay part of your lunch.

Cons

The company's culture is rapidly going downhill. Leadership seems to be moving to make this place as dreary as possible, where people are purely judged based on their metrics rather than how well they actually do the work. Morale is in the toilet and it shows in the number of outages occurring. People are just going through the motions and the level of toxicity is rising daily. RTO is being slowly ramped up. We went from 2x to 3x this year, and it's mandatory - managers say they are given attendance data from our badges and if you're not in the office 3x/wk you will feel it at performance time. It's almost certain they're going to force 4x/wk this year. There used to be transport cost benefit, but that got thrown away. They also took away the quarterly mental health days this year. Benefits that are left are pretty pathetic compared to other valley companies, let alone "leading" ones, and there are fewer every year. Raises are pitiful, and stock refreshes are rare (and tiny when they happen). Seems like the company is quite happy to give people the equivalent of a huge pay cut after four years; are they hoping people will just leave? Promotions are also a grueling slog and even if you get the title they won't even pay you the money for months afterwards. Stealth layoff last year in the guise of realignment and culling of low performers. Leadership seems to either be absent or obsessively micro-managing projects. The CEO is buried in details, sitting in design meetings approving the appearance of buttons. Meanwhile we bounce from moonshot to moonshot in the hope of somehow appearing relevant in the AI bubble. The stock price keeps falling so it's not working, but it's depressing to watch and morale-sapping.

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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