Used to be great, culture and benefits in decline - Anonymous employee Box Employee Review

2.0
Jan 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company culture & values were previously huge pro's but that's now rapidly declining - Lot of smart, supportive teammates within the company depending on the team - Easygoing, stable work if you are just looking to coast

Cons

- A previously great company culture is in a major decline. Values and culture are no longer taken seriously and the company mainly cares about the bottom line. Morale seems to be getting worse & a lot of tenured employees are leaving the company because of this. This is pretty obvious based on just overall sentiment internally and even the other reviews on here. - Growth is and has always been single-digits, leadership always uses "FX Headwinds" as an excuse. Stock pretty much never goes up despite major investments in stock buybacks. If/when growth doesn't re-accelerate with this AI boom and marketing then it likely never will. - No 401k match. Benefits consistently being removed - Pay is definitely lower than other comparable software/tech companies. - Mediocre merit & equity increases. Even if you get merit or promo, the increase isn't even effective until August when it happens in April. If you stay a long time you'll hit a cliff and be way under band. - CEO micromanages and constantly chasing the next shiny object instead of keeping a focused growth strategy (see Box Relay, Box AI, Box Sign, I could go on for a while) - RTO is steadily increasing, likely 4 days this year and every day the next. Difficult to be remote if you're a new joiner - If you're a people manager, expect any attrition or backfill to go to Warsaw. The time zone differences and presence in Warsaw will give you lots of early or late meetings too. - Box pinches pennies, expect cost-cutting measures across your team frequently - A lot of Boxers are just coasting and here to cash a check, which can make it difficult to get things done or progress if you actually take your work and career progression seriously

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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