Disinterested in Employees' Needs - GTM Box Employee Review

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Stable product with good potential value and diverse use cases -Highly cross-functional, you get the chance to learn the business and landscape very well -Unlimited PTO, meal credits (though at low value) when in office

Cons

-Identity crisis: Box is an old and stable product, and a quite viable MSFT/Google alternative when security needs are high, but leadership is pushing a narrative of a "new chapter" of Box as an AI company - aggressively pushing a start-up grindset and need to move at a "relentless pace" without the infrastructure or expertise to do so. -Culture and WLB decline: The ratings here show a clear picture. For years, Box had a sterling culture and kept up a 4.5 rating overall. A wave of tone-deaf changes have precipitated this nosedive in satisfaction. Leadership has fully ignored employee feedback on in-office mandates, unsustainable workloads, lack of clarity from leaders, unrealistic product deadlines tied to a need to feel relevant in the AI era. None of this has been addressed, and leadership continues to act as if there isn't an obvious dissatisfaction. -Compensation slipping behind: Box is lagging behind the industry and competitors in pay, merit increases, bonuses, and core benefits - the company still doesn't offer a 401k match. SPIFFs and incentives used to be a regular part of each quarter, they're now few and far between

Explore other reviews about Box

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great tools and systems Solid leadership Lunch stipend and commuter benefits Opportunity to explore AI in your day to day Ability to make an impact early in your tenure Unlimited PTO

Cons

No 401k match In-office requirements

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

• The best CEO; Aaron is a thought leader in the AI space and anytime he talks, he energizes the company to remind us why we're here • Free snacks / subsidized lunch

Cons

• Can be a difficult product to sell, hard to get into a groove with selling motion; a lot of success can depend on your patch • I've noticed Box seems to seek external talent instead of promoting top-performers within; definitely called for at times but often the logic makes no sense and puts the teams back even further

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