Great people, poor leadership and management - Anonymous employee Box Employee Review

2.0
Jun 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Box truly hires some of the best and brightest people, hands down. - Perks are great: free food and snacks, mobile and gym reimbursements, wellness program, maternity leave, in office activities, fun office deco, electric car charging stations - Flexible work environment for some teams

Cons

- Typical Silicon Valley startup that went public and has its fair share of growing pains. When I started, 4 years ago, there was a lot more flexibility in terms of development and growth, and the work was more challenging and open to collaboration and innovation. That culture has slowly died given new management and just the pressures of Wall Street, which is understandable. However, upper management has seemed to let a few folks at the top make most of the decisions and they don’t always lead to ones that make employees feels as though we’re doing what we’re preaching. - The company gets caught up in its own politics and puts red tape where there shouldn’t be. If we want to remain innovative, forward thinking, and empower our employees, we must make it easier for them to do their best work. - Allow employees to actually do their best work. - politics and favoritism is real. If you know who has the “power,” depending on department and teams, if you align yourself correctly, you can get promoted really quickly and without having all the relevant experience. As the company grows, this is the worst thing you can do for the future and longevity of the company. Too many senior leadership with the same, boring ideas and experience is bad for a company, but having a bunch of folks who have no experience in their roles and are given management titles, does not instill confidence nor good morale in those that work for them. - Pay is obviously not the greatest for those who have been around for awhile. You will most likely be underpaid in a year compared to the market. Those who are new, coming in with the same title or even less, will start at a pay that surpasses yours. Make sure to negotiate a salary you’re comfortable with at the start, cause you won’t be making much more than that throughout your tenure, unless you get a title change and true promotion. But even then, you’ll be underpaid.

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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