A rapidly scaling startup- Is this your cup of tea? - Product Box Employee Review

1.0
Sep 17, 2013
Recommend
CEO approval
Business Outlook

Pros

- Inflated salaries - Young culture (think new grads) - Good education fund/ Boxworks - If you are early in your career, this is a good place to get that stamp on your resumes - If you are early in your career, and know that your growth is going to be limited at a place that is struggling to get to IPO, and are okay with it, go for it! - Post IPO there will probably be a more grounded corporate identity, rather than the half startup half corporate approach at the moment - Scaling elegantly is hard no doubt, after all we have all heard of technical debt amongst other things

Cons

- BoxWorks had Malcolm Gladwell (!!!!) as a keynote speaker talking on disruptive innovation and changing a mindset..however... - He was welcomed onstage by a highly inappropriate Ellie Goulding track - Unfortunately nobody at Box seemed to have paid any attention to the crux of what he was saying- a change in mindset is what's needed, innovation powered by radical thinking - Not a lot of the complacent attitude that is floating around - Box does hire smart, but only in limiting hires to Stanford and Berkley. Unfortunately, a lot of the radical thinkers (a particular Mr. Jobs) didn't finish university - Inexperienced recruiters pushed me and three of my peers into the customer success team- the only team that has it together across the company - Junior recruiters, so they are limited in placing you at a team that makes the most of your skill set, or are unable to place you as the team you would be an asset to does not exist - As a consequence, there are a lot of incompetencies, and talent that is so underutilized and stifled by the constant upheaval, that they have to schedule at least 50 meetings a day to get people to acknowledge work needs to be done - And then chase them around to get the work done (as simple as getting the EA's to book a room, get you equipment that they are responsible for) - A lot of the why should I do it, its not my problem mentality - Customers have echoed they use Box as it's impossible to shift/move all your content elsewhere once its in there i.s. forced use for a product - Internal movement= impossible (it's encouraged, but do you want to wait 6-12 months?)

Explore other reviews about Box

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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