All that glitters is not gold - Director of Strategic Marketing Box Employee Review

2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Good product. Company addressing a large market opportunity. Potentially, a future platform play. Some good folks working there too (platform, recruiting, customer success). Fun, youngish, sometimes borderline silly culture.

Cons

Getting very fat at the top. The company has too many VP's and above, enjoying rich compensation, which weighs down on the P&L. Sales, Biz Dev, Marketing,..you name it. Levie is too inexperienced and all over the map. Levin delegates down and manages up. Others have been there too long (grandfathered in despite their incompetency) or simply are playing politics as the company grows. None of the senior exec staff took responsibility for mistakes in timing and content on the S-1, rather focus on firing under the table and trimming, which is not a good sign long-term. Many customers state that they are now using Box just as cloud storage, which is a commodity. The company may see churn increase.

Explore other reviews about Box

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong executive leadership with clear direction - Customers see the value in the software and there is a product/market fit - Managers care about work life balance and your professional growth - Autonomy to do valuable meaningful work and focus on the right initiatives for your role

Cons

- Nothing comes to mind

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

See reviews by: Helpful|Rating|Date|All