Great company, great people, horrible management - Sales Box Employee Review

2.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Everything about Box, it's culture, and the employees who make it run are phenomenal. It's a great product, there's a good amount of transperancy in the company.

Cons

Three words- Austin OBR management. In all my years of working, I have never experienced management as bad as this. And this is including retail jobs. If nothing changes, I might have to change my mind on how smart and amazing Box is as a company- because it would just be bad business not to make a personnel change.

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Box Response
10y
Thank you for your review. I'm sorry you felt this way about your manager. As the Director of Lead Gen, I want to ensure my management team is doing everything to make the team successful. I had conversations with half the OBR team to gather feedback about the Austin office, management and the role. I didn't receive this feedback in my meetings, so I will personally address with Austin management. Thanks again - Lauren

Explore other reviews about Box

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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