Pros
Super fun merchandise and a progressive company that cares about social issues. Cool Vibes and customers are usually nice.
Cons
Very low pay and minimum hours for associates. The customers who have a loyalty account get better discounts than the employees (but if an employee has a loyalty account it’s considered stealing). The expectations for KPIs are exceedingly high with constantly changing goal posts. You start to do well and reach your goals and they push it higher and higher and higher til it’s impossible to reach and you leave feeling discouraged and like a failure even if your store is performing the best it ever has. Then they mount on the number of metrics you must reach, many of which are out of your control. If a customer leaves a bad review about the mall (not the store) then your grade is still docked.