Genuinely great company. - Store Manager BoxLunch Employee Review

5.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company culture with a lot of face time with higher-ups, charitable mission is a huge emphasis and the company picks multiple charities and causes per year to contribute to. Progressive company with an interest in equity and diversity. Overall a great place to work with a healthy culture, receptive to employee feedback, and has an emphasis on mental well-being. Store level satisfaction can be entirely dependent on management, but work-life balance is often a big focus for the company as well and scheduling can be very flexible depending on position.

Cons

The biggest and frankly one of the only downsides of working for the Hot Topic/BoxLunch company net is that pay is not competitive to current market rates at the store level from top down. Annual raises are typically only around 2-3%. Drastic beginning of year payroll hours cuts make it extremely difficult to support staffing a full sales team and leads to an increase in turnover of otherwise fantastic workers. Truly believe if the company worked on raising pay rates to a more competitive place that matches inflation, it would be one of the best places to work for in the retail realm.

Explore other reviews about BoxLunch

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work in sales involving pop culture

Cons

You don't get a lot of hours

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team environment and good people

Cons

HQ is so disconnected from day to day business that it feels like they make things more difficult than they need be

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