RUN! - Account Manager Brave Health Employee Review

1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Mission-Driven Work: Helping expand access to mental health care across underserved populations. Remote Flexibility: Many roles are remote, allowing for work-life balance and location independence.

Cons

Leadership Challenges: The CEO's micromanagement style often leads to inefficiencies, delays, and a lack of trust in team autonomy. Decision-making can feel reactive rather than strategic, creating confusion across departments. Stifled Innovation: Creative solutions and new approaches may be discouraged or dismissed, making it difficult for high-performing individuals to contribute meaningfully. Morale and Culture: The internal culture can feel disjointed, with employees experiencing burnout and disengagement due to unclear priorities and inconsistent communication. Limited Growth: While the company is expanding, upward mobility and role development for existing staff seem like an afterthought rather than a focus. Operations Under Strain: Fast growth without adequate infrastructure makes day-to-day execution chaotic and unnecessarily stressful.

Explore other reviews about Brave Health

5.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

good work, great pay, good benefits

Cons

too many hours a day for clients and no time for notes.

1
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Commute time for remote work “Job aids” for everything Training staff is very helpful

Cons

Promised 4 day weeks after 90 days then told if you don’t meet production you can’t get it. Productivity depends on patients showing up and despite all reminder efforts they still don’t show. They aren’t penalized but provider is. Inappropriate patients that should be discharged are shuffled from provider to provider when they don’t get the drugs they want. Patient satisfaction is priority over what is clinically appropriate for patient Providers are expected to do most of their own clerical work - patient reminders, updating addresses, firing patients (despite job aid stating it’s supervisor job to notify patients they’re fired) Multiple programs required for patient tracking and charting.

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