Amazing people, product and company! - Senior Solutions Engineer Braze Employee Review

5.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Best product out there that continues to get better - Some of these best/smartest people that I have worked with - A great work hard / play hard balance that is rewarding and fun - Top leadership is hands down some of the best people I have worked with. They have kept such a long term view on how to run the company even though some of them are young. We exist in a crowded space with tons of startup competitors and they just approach running the company with a lot more structure and responsibility than others. It’s sometimes easy for startups to make knee jerk short term decisions but Braze leadership is not afraid to make the harder long term decision that will keep the company around for years to come.

Cons

- Can be a fast pace environment that isn’t for everyone and requires being receptive to change. Not an issue for me but something you should be prepared for - The market is big, complex, and crowded and it can require patience and long term outlook. Again something I think of as a positive but someone looking to make a short term sales gig might not find this to be the right fit.

Explore other reviews about Braze

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenomenal company culture, unlimited PTO actually encouraged, solid onboarding structure, great pay, incredible benefits especially for parents.

Cons

Extremely diverse tech stack that can be difficult to master. CSM roles involve significant strategic guidance beyond normal role expectations. Workload can vary significantly based on which clients you receive.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Braze has many smart, kind, and talented people, and I had the chance to work with colleagues who genuinely cared about doing good work. The company also gave me opportunities to grow and lead programs at scale. The product is respected, the customer base is impressive, and there are still teams doing excellent work despite the broader challenges.

Cons

The company became increasingly frenetic, with shifting priorities, unrealistic goals, and too much work happening without clear ownership or coordinated strategy. Decisions often felt reactive, and teams responsible for execution were not consistently included early enough in planning. There was also a growing emphasis on visibility, internal process, and last-minute requests, which made it harder to focus on thoughtful work or build sustainable programs. The experience can vary significantly by team and manager. Strong performers may find themselves rewarded with more volume rather than more influence, while organizational changes and unclear direction can make it difficult to understand how decisions are being made.

See reviews by: Helpful|Rating|Date|All