Great Product, Great People, Great Opportunities. - Anonymous employee Braze Employee Review

5.0
Oct 18, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Braze has an amazing product that is forward-thinking and will continue to be a success as more companies turn to a digital-first mindset. With over 1,000 customers for many brands that we know and love (and only continuing to grow in its customer base), it's an exciting time to join the team. The Braze team consists of very smart individuals, I am constantly challenged to grow my knowledge and have learned many valuable skillsets that will carry on for years to come. Being in the startup world, in a company that is growing fast, we have the opportunity to make a lasting impact, our voices are heard, and there are many opportunities for paths available and that employees can forge themselves. I feel lucky to work at Braze and am excited for what's to come.

Cons

With every startup, there are growing pains, changes, and moving parts. If you are thinking about joining the team, know that we are a young company that is continuing to define some processes as we learn and grow. This can come as an opportunity to many individuals as you are able to play a part in this definition.

Explore other reviews about Braze

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenomenal company culture, unlimited PTO actually encouraged, solid onboarding structure, great pay, incredible benefits especially for parents.

Cons

Extremely diverse tech stack that can be difficult to master. CSM roles involve significant strategic guidance beyond normal role expectations. Workload can vary significantly based on which clients you receive.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Braze has many smart, kind, and talented people, and I had the chance to work with colleagues who genuinely cared about doing good work. The company also gave me opportunities to grow and lead programs at scale. The product is respected, the customer base is impressive, and there are still teams doing excellent work despite the broader challenges.

Cons

The company became increasingly frenetic, with shifting priorities, unrealistic goals, and too much work happening without clear ownership or coordinated strategy. Decisions often felt reactive, and teams responsible for execution were not consistently included early enough in planning. There was also a growing emphasis on visibility, internal process, and last-minute requests, which made it harder to focus on thoughtful work or build sustainable programs. The experience can vary significantly by team and manager. Strong performers may find themselves rewarded with more volume rather than more influence, while organizational changes and unclear direction can make it difficult to understand how decisions are being made.

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