It's not the best but one of the better companies out there - Manager Braze Employee Review

4.0
Jan 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- benefits have improved overtime e.g. medical and insurance really have improved - great colleagues - product is really one of the best and easy - nice office and great parties and celebration - good work life balance (depends on which dept you're and how stretched or lean is the team) - you really learn a lot. It's a premium product so foundation wise, you're learning all the necessary skills. Generally helpful colleagues and team members - career progression - at least you can switch departments within Braze.

Cons

- Lunch credits is not cut down to in-office lunches once a week. If you talk about sustainability, credits it's gonna make more sense. Sometimes food wastage. - salary and compensation from IC to manager so far has been severely far from industry benchmark, even though addressed it many times - different teams in sales have different "difficulty" of quota to achieve. E.g. AE quota is unrealistic in certain market, BDR quota can be challenging due to market nuance also and relying on AE on deal size for commission - limited career progression, relies on headcount. So be patient or just find other roles if you're desperate - No room for internal negotiation. - overly hiring headcount for other departments that doesn't make sense? E.g. 5 people in HR/People team with no clear understanding of what each role do. All passing inquiries around when all a manager needs is to solve a problem asap regarding people.

Explore other reviews about Braze

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenomenal company culture, unlimited PTO actually encouraged, solid onboarding structure, great pay, incredible benefits especially for parents.

Cons

Extremely diverse tech stack that can be difficult to master. CSM roles involve significant strategic guidance beyond normal role expectations. Workload can vary significantly based on which clients you receive.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Braze has many smart, kind, and talented people, and I had the chance to work with colleagues who genuinely cared about doing good work. The company also gave me opportunities to grow and lead programs at scale. The product is respected, the customer base is impressive, and there are still teams doing excellent work despite the broader challenges.

Cons

The company became increasingly frenetic, with shifting priorities, unrealistic goals, and too much work happening without clear ownership or coordinated strategy. Decisions often felt reactive, and teams responsible for execution were not consistently included early enough in planning. There was also a growing emphasis on visibility, internal process, and last-minute requests, which made it harder to focus on thoughtful work or build sustainable programs. The experience can vary significantly by team and manager. Strong performers may find themselves rewarded with more volume rather than more influence, while organizational changes and unclear direction can make it difficult to understand how decisions are being made.

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