Smart people, career-defining challenges - Engineering Manager Braze Employee Review

5.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Our engineers and engineering leaders are tremendously smart and capable. We have a relatively small engineering org considering our scale, and we still manage to ship market-leading features. I learn from my colleagues every day. - Our approach to engineering management is thoughtful and yields excellent results. Teams are small enough that engineers can have a relationship with their manager, and big enough to facilitate autonomy. - The company is big enough to have opportunities for huge impact, small enough that a single determined person can deliver the impact, and set up to reward doing so. If this is exciting to you, you'll love Braze. - Within the engineering org, compensation is highly competitive.

Cons

- Sometimes we take the idea of being "self-organizing" and "bottom up" structure too far and end up failing to coordinate or lacking a cohesive vision. This is sometimes slow to be addressed by leadership. - Some challenges end up being addressed by committee, which makes progress against them glacial. - We have some technical growing pains as we emerge from our startup era and target our Fortune 500 era. I think this is expected and creates massive growth opportunities, but it is not always fun to deal with.

Explore other reviews about Braze

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Phenomenal company culture, unlimited PTO actually encouraged, solid onboarding structure, great pay, incredible benefits especially for parents.

Cons

Extremely diverse tech stack that can be difficult to master. CSM roles involve significant strategic guidance beyond normal role expectations. Workload can vary significantly based on which clients you receive.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Braze has many smart, kind, and talented people, and I had the chance to work with colleagues who genuinely cared about doing good work. The company also gave me opportunities to grow and lead programs at scale. The product is respected, the customer base is impressive, and there are still teams doing excellent work despite the broader challenges.

Cons

The company became increasingly frenetic, with shifting priorities, unrealistic goals, and too much work happening without clear ownership or coordinated strategy. Decisions often felt reactive, and teams responsible for execution were not consistently included early enough in planning. There was also a growing emphasis on visibility, internal process, and last-minute requests, which made it harder to focus on thoughtful work or build sustainable programs. The experience can vary significantly by team and manager. Strong performers may find themselves rewarded with more volume rather than more influence, while organizational changes and unclear direction can make it difficult to understand how decisions are being made.

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