Avoid at all costs - Customer Service Technician Bridgenext Employee Review

1.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

You sit around all day and do nothing.

Cons

Management does not care about you. Business is going under. There is no room for promotion. Yearly salary increases do not even meet yearly cost of living increases. Contract with DCPS up in the air. They keep people who have no certs based on who they are related to. Management sits on their phones and watch youtube all day. Recently acquired by an investment firm and the company is doing horrible. Hires interns to avoid keeping employees on staff.

Explore other reviews about Bridgenext

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work envionment is positive Upper management is composed of good people Work days arent very stressful

Cons

Raises are slim Lack of mobility

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good people, and remote company.

Cons

Layoffs about every 3 months. Leadership doesn’t disclose. You’ll be looking to reach out to someone about a project and find out they’re not even there anymore. Leadership and management provide little to no training/information yet expect you to perform as if you did. It’s actually very strange. Promotions only given to offshore team members. No culture - the culture is getting the company more money. Poor change management process, yet lots of changes.

2
See reviews by: Helpful|Rating|Date|All