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BrightSpring Health Services

Engaged Employer

Horrible Workplace Plano, Texas (Cherrywood Branch) and Denton, Texas Main Office - Direct Care Staff BrightSpring Health Services Employee Review

1.0
Jun 1, 2013
Recommend
CEO approval
Business Outlook

Pros

When I started working at ResCare (Educare) I was trained for 5 days in the main office located in Denton, Texas. The training at times was very informative, thorough, and clear. Training included informational lectures, slideshows, orderly training videos, first aid, cpr, medication counts, documentation procedures, code of ethics overview, payroll, and basic van training.

Cons

Training in the Denton, Texas main office seemed pretentious. I felt that there was some unfair treatment going on at some crucial points. Unfortunately, while I worked at the Cherrywood branch in Plano, Texas there was a lot of very poor training and lazy leadership. The wage for direct care staff is horrible for those who are college educated: it is minimum wage to do stressful housekeeping, nursing aid, and behavioral tech tasks for 6 mentally disabled group home clients who lived in the house. During my stressful time there I encountered awful leadership that was very abrasive, impatient, and disgruntled. Attitudes in leadership alternated between overbearing and abrasive to uncommunicative and apathetic during the time that I worked. A few of the co-workers were somewhat helpful; however, one abrasive co-worker made coming to work very frustrating. Working with mentally disabled clients can be very difficult and depressing. So don't let people tell you that this is easy. The workplace atmosphere is dreary, gloomy, bizarre, and sometimes scary. I left everyday feeling drained.

Explore other reviews about BrightSpring Health Services

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Your undervalued and underpaid coworkers

Cons

The manipulation Pharmerica uses to ensure the compensation is not accurate! The market moved and the company didn’t, the benchmark is outdated but told verbatim "we are NOT a priority" The company prioritized cost control over market competitiveness

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