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Brighter Strides ABA

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Incompetent - RBT/ABA Therapist Brighter Strides ABA Employee Review

1.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Not a single thing but the lovely clients!

Cons

First the low pay, second the lack of communication, the incompetency and unethical practice within the company and management itself, literally everything. I got my certification just for these people to give me a BCBA that didn’t keep up with me and barely was there. Not to mention I did almost everything by myself, my first in home appointment was alone. My BCBA was clueless…and had an excuse for everything. I felt like I knew more than her and that’s not good. Not only that though, but as well arguing down with me over policies that I never signed a contract on or agreed to. These people also tried to set me up, and thought they were going to blame the new person on things they screwed up and were being unprofessional about. Lucky for me, I caught on and left them, the daycare facility, and the clients parents to argue it out like cats in the street! This company thought they’d discuss me without me around and hold secrets and it backfired right in their faces. They also all got caught in lies and all had a different excuse. Then of course after they get caught and I’ve resigned they were somehow “never aware” of my concerns I had for a hostile work environment but I had and still have proof of all my email trails and text messages with my BCBA and their management. All they wanted from me was something to tell their clients parent to cover their behinds because they knew they did something shady. I wouldn’t ever go near this company again with a 10 feet pole. I also would never put my child in their care either. As I saw things that I did speak up about that would of had Department of Social Services there in a heart beat and these buffoons did nothing but try to set me up! How’s that for trying to help a client. All these good reviews are just from people in the company getting paid or knowing one another, Don’t waste your time here. If I had it my way I would have been had this facility shut down. Just another company taking shortcuts and doing things the wrong way…but you know what they say, everything done in the dark always comes to light!

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Brighter Strides ABA Response
1y
Thank you for sharing your feedback. We are truly sorry to hear about your frustration and disappointment during your time with us. We take all concerns regarding pay, ethics, and management practices very seriously, and it is clear we did not meet your expectations. Our goal is to create a supportive, ethical work environment, and we deeply regret that you did not experience that. We would greatly appreciate the opportunity to discuss your concerns further and understand the specifics of your experience to help us improve. We are committed to making changes and addressing any issues related to fairness, professionalism, and support within our company. If you're open to it, please reach out directly to us so we can work together to ensure that future employees do not have similar experiences. Thank you again for your feedback, and we wish you all the best moving forward.

Explore other reviews about Brighter Strides ABA

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly a great place to work. The people are supportive, leadership is approachable, and you don’t feel like just another number. There’s a lot of trust given to employees to do their jobs well, and questions or ideas are always welcome. The work feels meaningful, and the culture is genuinely positive without being forced.

Cons

Things can move fast at times and priorities can shift, especially as the company grows. That can be a bit of an adjustment, but it’s manageable and usually communicated well.

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Brighter Strides ABA Response
4mo
Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that your experience at Brighter Strides has been a positive one. Creating a supportive environment where people feel trusted, heard, and valued is something we care a lot about, so it means a lot to know that’s coming through in your day-to-day work. We also appreciate you pointing out the pace that can come with growth. As we continue to expand, we’re always working to communicate clearly and support our team through changes and evolving priorities. Thanks again for the feedback and for being part of the Brighter Strides team. We’re grateful for the work you do and for the role you play in helping maintain the culture that makes this such a great place to work.
2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, In-home and clinic-based

Cons

In my experience, the challenges associated with this company significantly outweigh the benefits. One of my primary concerns is the apparent lack of accountability regarding staff conduct. There have been reports of technicians engaging in inappropriate interactions with clients, including allegations serious enough to be reported to the relevant board. Despite management being aware of these concerns, some individuals have reportedly continued working with the same clients. Communication and scheduling practices are also problematic, particularly for in-home services. Clients may be assigned or services initiated without adequate communication with the supervising BCBA, which can create challenges in maintaining continuity and quality of care. Additionally, upper management can be difficult to reach. When concerns are raised, responses often lack clarity or resolution, leaving issues unresolved. This can be frustrating for both employees and those advocating for client needs.

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