Amazing company to work for - Sleep Coach/Customer Service Associate Brightree Employee Review

5.0
Sep 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, extremely great pay, friendly management. Recently, a company called Brightree bought out Allcall, however NONE of the coworkers were negatively affected by this and they now offer benefits and overtime for the full time employees, which is awesome for them! Our boss and the CEO of Brightree are now working as a team for Allcall. With Brigtree taking over, our company is even better than it was before. This company is growing very fast. Another great thing about this company is that you will get an amazing raise after 3 months, and then again for each year you work here. I cannot rave about this company enough.

Cons

The only con i could possibly come up with for this company would be that the building may be a little small for the amount of employees. It would be extremely beneficial if they could open another office to make more room for the employees. I disagree with the other reviewers because its not "crammed", its just that we need some more space for cubicles especially if we get more employees. As the company grows, I am positive that management will be looking for a bigger building.

Explore other reviews about Brightree

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

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