Nepotism - Operation Specialist Brightspeed Employee Review

1.0
Feb 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are very hard workers and really care about our customers.

Cons

Either you’re in or out basic on who you are related too or friends with. If you’re not on the in crowd it will not matter how hard you work. Management will not care or recognize you. Long hours because everything is unorganized. High turnover and constant reorganization resulting in problems not being solved. Everyone trying to make process easier for them adding work to other departments. Last, you have to get use to telling customers we are working on it when you know how to fix the issue but are not allowed because of cost.

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Brightspeed Response
2y
Thank you for providing detailed feedback and suggestions for ways to improve.

Explore other reviews about Brightspeed

5.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid benefits, great time off, fantastic manager, tons of growth opportunities, and aggressive committment to development

Cons

Extremely fast growth can create some bumps along the way

2.0
Feb 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The few Managers that care about their employees

Cons

Morale at all time low, along with a very anxious culture. "Leadership" with no leadership skills, no processes in place, firedrills. Lack of listening to employees that have ways to win. Too many 'yes' folks and not enough, 'is this right for employees and the business' folks. People in higher up positions that shouldn't be. Complete and total lack of accountability on upper managements part. Everything is shoveled down to others with demands to work weekends and be on call 24/7/365. Unrealistic goals constantly set that make no logical sense - the data even shows this. No raises, no bonuses (except for management, maybe) due to poor 'leadership' over past years. New 'leadership' is operation based, so anyone doing any actual work is now drowning in reports that get looked at once then they change their mind about what they want. Utterly ridiculous and shameful.

4
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