Stay away. Toxic work environment with no morals or ethics. - Customer Service Representative II Brightway Insurance Employee Review

Lack of proper training, low moral, no accountability, or even learning opportunities come from mistakes. It’s passed to someone else to correct. Team leads also regularly make requests of how to handle policies, and accounts, that are a clear breach of ethics and morals. Which is also a CE course any person who holds an insurance license is required to take regularly. I was astonished at the request made, even more so that my team lead was requesting it. Policies and procedures are more “guidelines” unless you are not a favorite, Then they are strict enforced policies. There are also many “high up” executives who don’t even hold an insurance license, or understand how to read them. Little to no consideration is taken for employees as people. You are a body to fill a seat and answer a phone. If you are looking to thrive in your career and grow with a company, this is not the place to start.