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      Brightway Insurance

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      Brightway Insurance reviews

      Love it here! - PERSONAL LINES Customer Service Representative Brightway Insurance Employee Review

      5.0
      May 16, 2021
      Personal lines customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is great! There is always someone there to answer questions. The leads are helpful and patient. I love I am able to work from home. The pay is good and they pay for your 20-44 license. My trainer Lisa is amazing!! Seems like the leads and other who have been here for awhile are still happy. I look forward to growing in the company.

      Cons

      Nothing so far. You do get a little nervous amd frazzled in training taking phone calls but that goes away woth time and leads are always right there to help you. You are never just left to figure it out alone while in training.

      avatar
      Brightway Insurance Response
      5y
      Thank you for sharing your experience about working at Brightway. We're so glad you love it and are having a positive experience with training and the work you're doing as a Customer Service Representative.

      Explore other reviews about Brightway Insurance

      5.0
      Apr 13, 2026
      Client relationship specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very focused on ensuring you get your license.

      Cons

      Has a very high turn around rate.

      1.0
      Jun 23, 2026
      Hr
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no Pros at this company!

      Cons

      Micromanagement and disempowering leadership to the extreme. Be very careful about your decision to join this company!

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