Pros
Steady paycheck and coworkers are like family. Great location in relation to where I live.
Cons
Crappy benefits, youre not appreciated or respected as a human being. Very disorganized and stressful. If you need help, no 2 people have the same answer. Upper management exists in a fantasy world where they are totally blind to what is going on in the various department. When I left it was after 28 other people had already made their escape. Management eagerly listens to your concerns and grievances, says they will communicate this to the higher ups but they never do because they are in fear of losing their jobs. People that had been there for YEARS just up and walked off the job. On top of that, you are constantly cleaning up mistakes from agents in the field and Brightway just let's them get away with it.