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Brightway Insurance

Engaged Employer

Honest Review of Brightway - Do Better - Talent Acquisition Partner Brightway Insurance Employee Review

1.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Provides a paycheck biweekly to pay bills.

Cons

Pays under market value. Bonuses have never been paid out fully as described at time of hire, nor have salary increases. Leadership does not understand talent acquisition, and continuously set unrealistic expectations and demand perfect results without providing the guardrails and support to be successful. Brightway gives the bare minimum allowed legally, and will continuously drain the life out of you until you are completed used up. From there, they will lay you off right before merit and bonuses and then repost your job within 2 days. This is after the HR department lies to your face when parting ways regarding "Why" your job was eliminated. Never received a metrics based performance review in 2.5 years. Asked for milestones/goals to better my career and never saw any form of help in professional development. The processes are absolutely backwards and those at the bottom suffer from it. Last manager that was hired without ANY input from myself as most tenured TA expert at the company only lasted 5 months before quitting without notice due to work conditions. Presented multiple instances of feedback to both managers and found out it was never even presented to anyone. Constantly told to "Reach out" if you have problems, but anytime I say my peace it is ignored because we "have to deliver". Worked 9-10 hour days last year to manage workload as a SINGLE department employee, and barely even got a thank you.

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Brightway Insurance Response
1y
Thank you for taking the time to share your detailed thoughts. We are disappointed to hear your time at Brightway felt misguided and your contributions felt misunderstood. As the insurance marketplace has evolved in recent years, Brightway proactively recruited a new CEO to re-energize our focus on our agents and customers, and apply new technologies to better serve the needs of both. Nick Clements has done exactly this, and the feedback on the changes he has implemented have been overwhelmingly positive – from agents, customers and our employees. That is not to say that our strategy has not shifted as we evolve to maintain a leadership position in the marketplace. This change has been challenging for some employees, as roles have also shifted to support the new strategy and a small number of positions have been eliminated to ensure budgets are allocated to drive results. The pressure to deliver for our agents and customers each and every day is very real. However, the results demonstrate that we are succeeding and Brightway is well positioned for the future thanks to our solid strategy, leadership team and our employees who care deeply for our agents and customers.

Explore other reviews about Brightway Insurance

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very focused on ensuring you get your license.

Cons

Has a very high turn around rate.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no Pros at this company!

Cons

Micromanagement and disempowering leadership to the extreme. Be very careful about your decision to join this company!

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