Good Luck - Anonymous employee Brilliant Earth Employee Review

1.0
Mar 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Training leadership to surpass and fulfill higher roles while you remain stagnant -E-commerce is awesome when you don’t share a personal face-to-face connection😉. It’s easy to not sympathize, empathize, or care

Cons

-Misleading growth expectations that hinder career advancement -Your ideas are harvested and stolen. Please note, most leadership heads are Psychology Majors -You’ll be mentally toyed with and your passions for community will be exploited, similar to the customers who support the brand(ie: there was an initiative to support the Gem Legacy Program in which persons were constantly harassed of their efforts. Once donations cleared, supporters were notified of stalled funds due to the organization’s restructuring efforts) -Major repair concerns for less expansive inventory production comparable to Solomon, Browns, and Signet -Research is not time calculated when handling sensitive/or new situations with difficult customers—especially when upper management doesn’t know how to proceed

Explore other reviews about Brilliant Earth

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good management and company

Cons

Have to work the weekends

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Brilliant Earth Response
1w
Thank you for sharing your feedback! We're so happy to hear you are having a great experience on the BE team.
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You meet wonderful people and get to learn about jewelry.

Cons

Horrible pay in comparison to how much we are supposed to sell, management is constantly on everyone about numbers even when you hit your goals, no incentives to do better, no growth, not transparent enough, etc.

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Brilliant Earth Response
1d
We appreciate you sharing your experience with us. Thank you for leaving feedback.
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