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Builders FirstSource

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No Support, No Leads. No clue what they are doing - Kitchen Designer Builders FirstSource Employee Review

2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a job and it does have benefits.

Cons

Lies. Empty promises. No help or support. Commissions clawed back. Money grabs left and right. Fighting for commissions. Commissions given to outside sales simply for having a name on an account- Upper management is the problem. The same commission structure is not reciprocal which is deeply disturbing. Not 1 or 2 or 3 percent of your money goes to the outside sales person but 5%! This was never mentioned ever and just happened. If the account doesn't receive payment in full in 6 months time, you get nothing! And you did nothing wrong but work for the wrong company. Horrible leads- Broken doors in 33 different cabinet lines all come to you because your a dealer on their website. Total nightmare. They have bad ideas that take away your money and time. They take whatever leads you've earned and give them to other designers. They have no idea what our job entails and don't care or try in any capacity to learn or fix it. Total shitshow.

Explore other reviews about Builders FirstSource

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits family first attitude produces a good product

Cons

not enough feedback on performance minimal raises issued

3.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like everyone i work with, nice leople

Cons

Terrible work life balance, God awful not worth it

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