Concerned about Tier 1 - Anonymous employee Bullhorn Employee Review

3.0
Sep 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

About Bullhorn as a Whole: -The people at Bullhorn are overwhelmingly the best people I've ever had the pleasure to work with and are the only thing that really keep the culture Bullhorn intact. -Bullhorn Cares gives employees a chance to take part in community service -Free food catered to the office on Wednesday and Friday -Amazing Parental Leave - no joke, Bullhorn seriously comes out ahead on this one and other things aside, I'm very proud to work for a company the provides an equal parenting experience to people of both genders -Social engagements paid for by the company such as First Thursdays, Summer Outings, and a Winter Event that are always a good time. -The work itself is actually really interesting and fun when you're not drowning in it. About Tier 1: -I'm going to mention the amazing people here again because the company's Tier 1 employees deserve their own shout out! -"Fun Fridays" can be a welcome distraction from the constantly broken products and high call volume (when those same things aren't keeping you from participating).

Cons

About Bullhorn as a Whole: -Poor communication between departments is an ongoing issue and causes a lot of undue stress -The company is growing very, very quickly and they're not adequately preparing for it. They've made some incredibly short-sighted decisions that they did not prepare their workforce for and it had caused a lot of stress and pain for both employees and customers. -Sexism is an issue in every department. Again, most of the people at Bullhorn are great, but there are bad apples and the responses to them from HR have not been as Zero Tolerance as I would expect. -As mentioned in previous reviews, the sick policy is strict and the company has not historically worked well with people who suffer from anxiety, depression, etc. This honestly largely falls to how understanding your direct supervisor is and what they will allow. About Tier 1: -The workload is very heavy and pretty much the only way to address all of it will be to work insane amounts of overtime. When you get tired of working so much, management and your operations team will be even more insistent with their requests. -If you're coming to Tier 1, I hope you like public shaming, because most of the management team you'll be involved with sure do! If you're really lucky, you'll be able to hear all of them talk about how Tier 1 as a whole just doesn't try hard enough, aww schucks! -There is limited sympathy among the leadership team for their employees "Being Human." People make mistakes, need time and hands-on assistance learning the ins and outs of complicated products, or even 3 minutes after one phone call before hopping onto another? Not as far as your management is concerned! In fact, despite encouraging you to work tickets between phone calls, they'll continually limit the time you have for that and insist you don't need it. -Most of management does not understand the position that they are leading and continue to set unrealistic expectations. Almost entirely, they either haven't supported the product or the call volume. Even if they were previously a Tier 1, when they tell you about their experience in the role it's obvious that it's changed immensely. -There is a growing animosity and distrust between the leadership team and their front line employees and instead of bridging the gap and taking ownership of what's happened, they make decisions that clearly express to us that the blame is on Tier 1. -When employees do come forward about issues they're seeing, there are two real outcomes. In one scenario, there are promises of change and genuinely positive interactions. Then there's either no change, or a change that shows they truly don't understand the position of the people they manage, which makes things even worse. Option number 2 is that you'll be written off completely and ostracizes. You're a trouble maker who stirs the pot and maybe you just aren't cut out for the position you've been working and succeeding in for more than a year already? This has repeatedly happened to employees who care about Bullhorn's culture and core values and have tried to bring their concerns to management/HR.

Explore other reviews about Bullhorn

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

-Brand is well-known, Bullhorn has established their position in the market, navigated numerous highs and lows through the years, and remains at the top -Constantly evolves with the industry, feels like the business strategy is ahead of the curve and not behind the curve -Dynamic and innovative, I learn new things constantly and I am rarely bored here -Consistently promotes from within and encourages career growth via ad-hoc opportunities and stretch projects, invests in talent via leadership programs -Culture of excellence, attracts high-achievers, high standards are balanced with the flexibility of a remote-first environment and trust, leaders treat you like adults and empower you to manage your own time and work -The core values are aligned with my personal values, and employees actually live them (leadership included) -The people are the best: Agile, collaborative, smart, innovative, and they CARE about each other, about the work, and about the industry; global workforce offers incredible opportunities to learn about and work with other people toward a common goal

Cons

-Bullhorn changes and evolves with the industry, which sometimes causes shifts in projects, priorities, and teams. If you don't like change and/or can't connect your day-to-day work to the bigger picture strategy of a company and pivot accordingly, this isn't the place for you. The expectations and pace aren't for everybody (but 10/10 would recommend to the right person).

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Bullhorn Response
6d
This is a really terrific review, and is one of the accurate portrayals of our company. For all the PROS, the cons are real - we move quickly, and a certain type of talent thrives here. I hope you continue to love it and feel energized by where we are going - if not, you know where to find me!! - Kelley Morse, CPO
5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Approachable leadership that leads by example Excellent managers Top notch culture and people Flexible and remote work options Great work/life balance Unlimited PTO Solid health benefits + 401K Mentorship program Always evolving - keeps you on your toes Constant learning opportunities

Cons

Always evolving can also be a con - while I personally thrive in this setting, the constant change can (and has been) not ideal for some, especially in the last few years.

1
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Bullhorn Response
6d
This is an incredibly thoughtful review. What sticks with me is the part on seasons and living through each of them. Getting through winter makes the summer feel just that much better, and while you're toughing it out, the relationships only deepen in times of challenge. It's a really good analogy. Thanks for giving me a few to mull on this morning. Hope you continue to love it here, thrive here through all the seasons ahead! - Kelley Morse, CPO
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