Disorganized, too many managers and not enough leadership, not customer service oriented - Loss Prevention Associate Burlington Stores Employee Review

2.0
Jan 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules an 10% discount, no layaway fees

Cons

There seems to be too many managers and no one is one the same page. Management changes their mind frequently. Because the company is owned by investors they care more about immediate results than they do about long term results. They aren't willing to give employees the hours so often times there is 3 people on the floor. this is not enough people to recover and deliver proper customer service.

Explore other reviews about Burlington Stores

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clean environment with many great people to work with

Cons

Can get very busy at peak seasons

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The discounts are great! If one of the good managers/team leads is working, I'll be able to get an extra smoke break or maybe even two. Otherwise, it's not happening. They've been very, very flexible with everyone's hours! Much better than anywhere else I've worked! I really appreciate that the majority of the staff haven't been racist, discriminating, judgemental, etc. They've given work opportunities to all types of people (they're not picky on one's race, disability, age, looks, etc). 👍 They really do seem to be an equal-opportunity employer.

Cons

There has been lots and lots of theft because they have absolutely no security other than their products' tags. Almost rarely do we see a janitor or the manager. It's been very hard to get used to coworkers because they're constantly going through staff! It's not just me that's been bothered by it. Plus, SO many staff, including myself, have always whined and complained about our lack of hours, but the full-time staff get overtime?! Yeah, the amount of hours absolutely sucks when it's not a big "shopping" time! Your best luck for getting your wanted hours is only around Christmas and back-to-school. 🙄

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