Poorly run company - Store Manager Burlington Stores Employee Review

1.0
Dec 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay was decent DM was good

Cons

Absolute worst company I ever worked for. Completely unrealistic expectations for the payroll given. No way to get everything done with the staff/payroll allotted. You will work 60-70 hours/week and never gain any ground. Company talks out of both sides of mouth - says caring company but does nothing to back this claim. Customer service is a joke with staffing levels, with one or 2 people to ring, and a line that routinely takes an hour or more to get through, and no one on sales floor to recover. Theft is ridiculous and the company does not care. Every process is Micromanaged, with no respect for your time - conference calls are multiple days during week and hours long. You are texted, called, emailed from sun up to sun down, and expected to respond immediately, which might be different if it was a company supplied phone and you could care less about the time you are scheduled off, or spending with your family. If you're looking at Burlington, look elsewhere, they are a horrible company to work for, unless you're willing to sign over your life and soul.

Explore other reviews about Burlington Stores

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clean environment with many great people to work with

Cons

Can get very busy at peak seasons

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The discounts are great! If one of the good managers/team leads is working, I'll be able to get an extra smoke break or maybe even two. Otherwise, it's not happening. They've been very, very flexible with everyone's hours! Much better than anywhere else I've worked! I really appreciate that the majority of the staff haven't been racist, discriminating, judgemental, etc. They've given work opportunities to all types of people (they're not picky on one's race, disability, age, looks, etc). 👍 They really do seem to be an equal-opportunity employer.

Cons

There has been lots and lots of theft because they have absolutely no security other than their products' tags. Almost rarely do we see a janitor or the manager. It's been very hard to get used to coworkers because they're constantly going through staff! It's not just me that's been bothered by it. Plus, SO many staff, including myself, have always whined and complained about our lack of hours, but the full-time staff get overtime?! Yeah, the amount of hours absolutely sucks when it's not a big "shopping" time! Your best luck for getting your wanted hours is only around Christmas and back-to-school. 🙄

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