You can do better. - Customer Service Representative (CSR) Burndy Employee Review

2.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, diverse, not challenging (other than the call volume)

Cons

No growth, little company culture, everyone is there for a paycheck and nothing else. Lots of cattiness in customer service department when I was there. No one is happy.

Explore other reviews about Burndy

5.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong legs after a week

Cons

Feet tired every day lol

1.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits seem good, that's about it

Cons

Training was almost non existent, when there was some it was inconsistent and poorly delivered. You must advocate for yourself if you want to learn how to do the work properly...

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