Business services employee - Administrative Buro Happold Employee Review

1.0
Apr 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The people are great and make it a lovely place to work. Very social if you are in business services but not much opportunity to social with the more senior engineers. Good location if in Bath as close to train station and bus station and can commute by walking or bike.

Cons

Employees in business services are looked down on by the engineers and will not really socialise with them. There seems to be no adherence to the internal rules. Many of the partners just run projects without any thought for the consequences or without the correct approvals being sought and when challenged they do not care. I have never worked in such a contradictory place. Some of the directors and associate directors will not heed advice from other departments they have an arrogance and assume they know better and then when they have messed it up ask the relevant business services team to sort it out. Overworked and when I raised that I have issues due to stress nothing was done about it other than it will be ok soon. Whilst there was no expectation to work more than my contracted hours it was the mental pressure of knowing how much I had to do and how many people were yelling at me with little help from senior managers above me that me made me decide to leave. Generally the environment can be deemed toxic. This company has more mental aid first aiders than actual first aiders and I think that speaks volumes about this company.

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Buro Happold Response
7y
Thank you for taking the time to bring your experiences to our attention. We appreciate your honesty and such feedback provides opportunities for valuable learning. You raise a number of points for further investigation, notably the need for greater accountability, improved communications and respect. It is disheartening to hear about the ‘mental pressures’ you experienced as we aim to safeguard our employee’s mental health at all times. The high number of mental health first aiders you refer to are an example of this, these positions are encouraged and supported by the business but are all assumed by volunteers. This employer/employee partnership reflects the shared desire to preserve the wellbeing of all those who work at BuroHappold. We take on board your advice to management and have already escalated your feedback to our UK Senior Leadership Board, thanks again for your comments.

Explore other reviews about Buro Happold

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, good company culture

Cons

Large company so business decisions can be slow moving

3.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment was great. They're pretty good on diversity.

Cons

Stressful work for sure, but I've heard it varies depending on your location. They do random layoffs.

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Buro Happold Response
4w
Thank you for sharing your feedback. We’re really pleased to hear you value our flexible working and the diversity of our people. We take all comments seriously. Your feedback is hugely valuable, thank you so much for taking the time to leave a review.
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