Great to gain entry level experience, but disjointed management - Anonymous employee BusPatrol Employee Review

3.0
Jul 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy carrying out our companys mission. What we do is an important benefit for any community. All of the folks "in the trenches" are hardworking and have molded one of the best teams I have ever worked on. Management in our office is present and engaged in helping us grow not only as employees for BusPatrol but as people in general. The health benefits are great, and the PTO/Sick time policy is generous as well.

Cons

There are two factions to this company. The faction that "owns" us is located in another country. They make zero attempt to be communicative or transparent about where the company is headed and how everyone fits into that vision here in the VA office. It seems that upper management is unaware, or unwilling to learn, what those who work below them do and how they contribute to the success of the company. When they are present in the office, which is rare, it is like a high school clique. They swoop in, ignore everyone, disrupt the office by being loud and vulgar, then leave without making any sort of valuable connection with the employees. It has created a culture of fear and animosity. There also isn't a standard progress review process. There is no way to be held accountable for your duties, nor is there a way to be rewarded for exceeding the expectations of those duties.

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BusPatrol Response
4y
Thank you for your candid feedback. We appreciate your compliments and your willingness to voice your concerns, which we will share with leadership. It is important to us to maintain a positive, safe, and professional atmosphere where each employee feels valued. I encourage you to reach out to HR to voice your concerns confidentially so that we may ensure they are addressed. We have recently implemented a formal review process. You should have already received the assessment of your performance. If not, please reach out to HR to coordinate this.

Explore other reviews about BusPatrol

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pruposefully Mission led, Team Driven

Cons

Frequent Structure changes due to rapid growth.

5.0
Dec 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first joined the company, I wasn’t completely sure whether it was truly mission-driven or simply using the mission as a talking point. It didn’t take long for me to see that their commitment is real. This organization genuinely prioritizes its mission of protecting children over the bottom line, and that authenticity shows in every part of the culture. The environment here is unlike any other workplace I’ve experienced. It feels like a family—supportive, collaborative, and grounded in shared purpose. Leadership doesn’t just say they care about employees; they consistently show it. They invest not only in our well-being, but in the well-being of our families as well. It’s rare to work somewhere where your paycheck directly contributes to saving lives, and that meaning gives my work a level of fulfillment I’ve never had before. The executive leadership team is approachable, engaged, and genuinely connected with employees at every level. From day one, this hasn’t felt like “just a job.” Instead, it’s a place where I feel I’m making a real contribution—to children, to families, to the community, and to overall safety. It’s incredibly rewarding to be part of something that truly matters.

Cons

The only downside is that the organization is not yet operating in every state. Given how important and impactful this mission is, this type of work truly needs to be available nationwide.

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BusPatrol Response
5mo
Thank you for sharing such a meaningful perspective. We’re grateful to hear that our mission and commitment to protecting children have come through clearly in your experience. Knowing that the culture, leadership, and sense of purpose have made your work fulfilling means a great deal to us. We appreciate your thoughts on continued growth and expansion, and we share your belief in the importance of bringing this work to more communities. Your advice about maintaining strong leadership connection is also well received; it’s something we deeply value as BusPatrol continues to evolve. Thank you for being part of the work we’re doing and for the impact you help create every day!
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