Pros
-Great pay Great benefits -Really amazing supervisors that are easy to work with -A company that is constantly upgrading/updating their systems to make them easier to work with, which is actually pretty rare in niche applications like surveillance systems. -You will be encouraged by everyone, including management, to clock at least 8 hours a day, 40 hours a week, no exceptions, while on the schedule, which leads to wonderful work/life balance while working on the service/maintenance side of things. -actually reimburse people for mileage and gas and stuff, which a lot of places like this tend to just pay lip service to
Cons
-They try to hire a mix of automotive people and IT/low voltage people, this can lead to personality clashes -Their screening process could use some work as I worked with quite a few people who were openly advocating for lying to avoid COVID vaccines. Same people were also advocating for certain ideologies that are insanely toxic, and all of these guys they hired are around children and schools all day, not great -Their BYOD and Salesforce field management systems are breeding grounds for micromanagement. Didn't happen while I was there, but the potential is extremely high. -There is clear evidence of misconduct/malfeasance at the executive level which has led to misuse of funds and rental cars, and the CEO to resign within a month of me being hired. -The biggest issue is the workload is immense and can easily lead to labor burnout. You will end up working easily 130 hours or even more when you go to the Academy in Chantilly, and out in the field isn't much better. Admittedly there isn't much that can be done about the last bit, but it leads to extremely high turnover and most techs to burn out between one year and 18 months. -You will be traveling to all service and install locations in your own personal vehicle. You will put thousands of extra miles on your vehicle by doing this. You might even be able to barely pay for the repairs and maintenance this causes you to need, thanks to how much you're getting paid, but you could've also spent that money on anything else and actually enjoyed yourself. Sometimes you can alleviate this by requesting a hotel for the duration of the project, but now you're stuck in Allentown, PA Sunday-Sunday.
