Shifting Schedules; No balance of work and family. - Field Service Technician BusPatrol Employee Review

1.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

some of the crew is okay, others disappear and clearly some are on drugs.

Cons

ship you off to projects that may go over the "two week period" you are to be away from home. Management is trash, he just dishes it out to leads that already are swamped. Know you work in super hot or cold conditions and your schedule will switch from a day project to a night project in a moments notice.

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BusPatrol Response
2y
Thank you for your honest review. We appreciate your openness in sharing your experiences. If you ever notice a team member struggling with substance abuse, we urge you to inform your manager or someone in HR so that we can take the appropriate action to support them and anyone affected by their behavior. Similarly, if your work requires travel beyond the two weeks agreed, please let HR know. We apologize for any dissatisfaction with our working conditions and appreciate your feedback as we work to improve and create a positive workplace for our colleagues.

Explore other reviews about BusPatrol

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pruposefully Mission led, Team Driven

Cons

Frequent Structure changes due to rapid growth.

5.0
Dec 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first joined the company, I wasn’t completely sure whether it was truly mission-driven or simply using the mission as a talking point. It didn’t take long for me to see that their commitment is real. This organization genuinely prioritizes its mission of protecting children over the bottom line, and that authenticity shows in every part of the culture. The environment here is unlike any other workplace I’ve experienced. It feels like a family—supportive, collaborative, and grounded in shared purpose. Leadership doesn’t just say they care about employees; they consistently show it. They invest not only in our well-being, but in the well-being of our families as well. It’s rare to work somewhere where your paycheck directly contributes to saving lives, and that meaning gives my work a level of fulfillment I’ve never had before. The executive leadership team is approachable, engaged, and genuinely connected with employees at every level. From day one, this hasn’t felt like “just a job.” Instead, it’s a place where I feel I’m making a real contribution—to children, to families, to the community, and to overall safety. It’s incredibly rewarding to be part of something that truly matters.

Cons

The only downside is that the organization is not yet operating in every state. Given how important and impactful this mission is, this type of work truly needs to be available nationwide.

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BusPatrol Response
5mo
Thank you for sharing such a meaningful perspective. We’re grateful to hear that our mission and commitment to protecting children have come through clearly in your experience. Knowing that the culture, leadership, and sense of purpose have made your work fulfilling means a great deal to us. We appreciate your thoughts on continued growth and expansion, and we share your belief in the importance of bringing this work to more communities. Your advice about maintaining strong leadership connection is also well received; it’s something we deeply value as BusPatrol continues to evolve. Thank you for being part of the work we’re doing and for the impact you help create every day!
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