Never expected such a Toxic Environment - Senior Executive Assistant BusPatrol Employee Review

1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good support doing Pre-joining formalities.

Cons

Toxic Reporting Manager No clarity about the job role Always discreetly contacting candidates via linkedin and offering job while no roles and responsibilities are clearly outlined and No culture of giving feedback or providing support to new joiners. Lack of courtesy or effort to understand the challenges faced by employees. Reporting manager unapproachable, with no communication or constructive feedback. Termination within a month of employment, with no prior warning or discussion about performance or challenges. Role involved managing 5 C-suite executives' calendars and travel, but with no clearly defined responsibilities. Additional tasks included non-executive duties such as refilling the office pantry and performing janitorial work (e.g., refilling washroom supplies). Disrupted work-life balance due to frequent, unexpected travel requirements (3-4 days per week instead of the initially stated 1-2 days per month).

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BusPatrol Response
1y
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your time at BusPatrol was disappointing and frustrating. We sincerely apologize for any inconvenience and stress caused by the discrepancies in job expectations and the lack of support you encountered. We would like to clarify that the job description shared with you indicated a requirement of 3-5 days in the office, as well as supporting 3-5 executives. Additionally, coaching opportunities and advisement on items requiring attention to detail and proper grammar were provided to help you succeed in your role. We take your feedback seriously and will share it with our team to ensure that we address these issues and improve our work environment. We wish you all the best in your future endeavors and hope you find a role that better aligns with your expectations.

Explore other reviews about BusPatrol

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pruposefully Mission led, Team Driven

Cons

Frequent Structure changes due to rapid growth.

5.0
Dec 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first joined the company, I wasn’t completely sure whether it was truly mission-driven or simply using the mission as a talking point. It didn’t take long for me to see that their commitment is real. This organization genuinely prioritizes its mission of protecting children over the bottom line, and that authenticity shows in every part of the culture. The environment here is unlike any other workplace I’ve experienced. It feels like a family—supportive, collaborative, and grounded in shared purpose. Leadership doesn’t just say they care about employees; they consistently show it. They invest not only in our well-being, but in the well-being of our families as well. It’s rare to work somewhere where your paycheck directly contributes to saving lives, and that meaning gives my work a level of fulfillment I’ve never had before. The executive leadership team is approachable, engaged, and genuinely connected with employees at every level. From day one, this hasn’t felt like “just a job.” Instead, it’s a place where I feel I’m making a real contribution—to children, to families, to the community, and to overall safety. It’s incredibly rewarding to be part of something that truly matters.

Cons

The only downside is that the organization is not yet operating in every state. Given how important and impactful this mission is, this type of work truly needs to be available nationwide.

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BusPatrol Response
5mo
Thank you for sharing such a meaningful perspective. We’re grateful to hear that our mission and commitment to protecting children have come through clearly in your experience. Knowing that the culture, leadership, and sense of purpose have made your work fulfilling means a great deal to us. We appreciate your thoughts on continued growth and expansion, and we share your belief in the importance of bringing this work to more communities. Your advice about maintaining strong leadership connection is also well received; it’s something we deeply value as BusPatrol continues to evolve. Thank you for being part of the work we’re doing and for the impact you help create every day!
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