Pros
- fast turnaround times on deliverables compared to other agencies (once you master the picky formatting required for jira tasks).
Cons
I was hired as an Account Manager and initially excelled, even earning a performance award. However, poor organization in the company meant that I was tasked with clients/duties typically outside of my role. When I raised concerns about feeling undertrained and unsupported, a plan was made to transition me off those responsibilities, but it never happened after 8 months! Instead, I was assigned additional duties that I also struggled with due to the lack of training and support. My requests for assistance were frequently ignored by leadership. There were instances of lack of communication from management about what others were already handling. Despite explaining that my performance issues stemmed from the company's own lack of training and support after changing my job duties, I was placed on a Performance Improvement Plan (PIP). The PIP criteria made it extremely difficult to demonstrate ownership and initiative when my pleas for help were ignored and I was left out of key communications. It felt like there was an active effort to manage me out by sabotaging my ability to succeed. Overall, I tried my best but the lack of leadership support made it an untenable situation. The company needs to improve training, communication and accountability for managers.