Pros
Company constantly growing, good opportunities for internal hiring. Depending on the department, the roles are best as stepping stones in your career. Lots of entry-level work available during late summer through the winter. There are company leaders making a real effort, but progress seems difficult to attain. Lots of good people there who care about the work they do. Boundaries regarding personal time off have always been respected in my experience. Business-casual, colorful office, decent location.
Cons
Company struggles to keep up with its growth staffing wise. Growing pains are constant, and communication and training across departments is poor. School expectations are difficult to navigate, and event execution is inconsistent. Pay is not competitive, especially for hourly employees in Studios, Customer Service, School Experience, and Production, who should not expect to make ends meet without additional income. As of the end of 2024, the only raises hourly employees could expect were 50 cent raise per hour, especially since no standard or formal employee reviews exist. Employee surveys regarding employer satisfaction and exit surveys do not exist either, which is probably why many former employees resort to leaving Glassdoor reviews. Company wants to celebrate employees, but doesn't know how in a meaningful way. Some managers or directors manage morale well, some don't.