Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CAI

      Engaged Employer

      CAI reviews

      Awesome place to work! - Associate CAI Employee Review

      5.0
      May 21, 2020
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at Computer Aid (CAI)! I am based in Chicago in the Midwest operating portfolio. From day 1, I have found the culture to be inclusive and positive. The focus is on doing the right thing which includes clients, employees and the community. It is a collaborative environment where differences are embraced and celebrated. Tom Weaver, the EVP of the Midwest, sets an extremely positive tone. He has an open door policy and is accessible to all employees. He is a fantastic leader. The company has been very sensitive and communicative around the COVID-19 pandemic. Our teams did not skip a beat in supporting our clients, with customer satisfaction scores staying the same or improving. I love my job and colleagues. I foresee a long career at CAI.

      Cons

      The only con is a lack of 401(k) match by the company. The rest of the benefits are comprehensive and fairly priced.

      avatar
      CAI Response
      6y
      We appreciate your review and your thoughts on how we can improve. We have shared this review with the Midwest portfolio so CAI can continue to improve and become the best that we can be.

      Explore other reviews about CAI

      5.0
      Mar 5, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people Good benefits Collaborative teams

      Cons

      Some weekend work is required

      avatar
      CAI Response
      3mo
      We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!
      2.0
      Apr 20, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunity to work on interesting, high-impact projects. - Flexible work environment that supports work/life balance. - Many talented and knowledgeable colleagues across the organization.

      Cons

      - Leadership dynamics can feel misaligned, particularly when less experienced teams are driving decisions that impact more tenured professionals. - Career growth feels unclear and, at times, unattainable without the "right" visibility or relationships. - Cross-functional friction is common, and navigating disagreement does not always feel supported or safe. - Compensation and advancement do not consistently reflect market expectations or individual contributions. - Organizational priorities can feel disconnected from the day-to-day experience of employees.

      avatar
      CAI Response
      2mo
      Thank you taking the time to share your thoughts. The level of thought and care behind it reflects someone who is genuinely invested in seeing CAI succeed, and that does not go unnoticed. We're glad to hear that the opportunity to work on meaningful projects, the flexibility of our work environment, and the caliber of your colleagues have been consistent highlights. At the same time, we hear that your broader experience has left you with real concerns, and we take that seriously. We encourage you to connect with our HR team at HCM@cai.io directly to share your thoughts in greater depth. Every perspective from our team members matters, and we are committed to listening. Thank you for your continued dedication to CAI.
      See reviews by: Helpful|Rating|Date|All
      Related searches: CAI jobs | CAI salaries | CAI benefits | CAI interviews
      CAI reviewsCAI Associate reviewsCAI review