Good - IT Service Desk Analyst CAI Employee Review

5.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

you can get Rest during phone calls

Cons

Easy to get mad with customers

Explore other reviews about CAI

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people Good benefits Collaborative teams

Cons

Some weekend work is required

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CAI Response
3mo
We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!
2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They were great, until they weren't.

Cons

Someone said passive aggressive leadership. This is accurate. Be careful who you speak to and what you say. Favoritism and nepotism plays a heavy hand.

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