2.5-3 out of 5 stars - Anonymous employee CARCHEX Employee Review

2.0
Sep 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked here for 2 years and the place has a great location with Great People and a Fast process when time to close, great infrastructure in the office and can work from home sometimes.

Cons

100% Commission, Extreme Long Hours, Deal Goal per month is too high, Almost No PTO and when you take off you have to still hit your goal #, if you take off non pto you will be charged for it, you have to work 2 out of 4 weekends, you cant negotiate the deal pricing for a customer that needs a budget plan so turns out no deal, even if you are great and work your behind off its still not a guarantee you can make good money here

avatar
CARCHEX Response
9y
CARCHEX offers an UNCAPPED commission opportunity to our sales staff. Our culture is competitive and rewarding! We provide comprehensive training and a fair ramp up period for our new staff, including a guaranteed minimum for Vehicle Protection Specialists as they build their pipeline. The average Protection Specialist earns $75,000.00/year in year two and a college degree is not required for this position. CARCHEX believes strongly in a work life balance. It’s a cornerstone of our culture. We offer flexible shifts to our staff and opportunities to work from home occasionally. We require the Protection Specialists to work every 3rd Saturday from 10 am-3 pm. We do this because the company provides all leads. There is no cold calling ever and we have strong lead flow on Saturdays. Our Protection Specialists only work leads of potential customers who have contacted us for a Vehicle Protection Plan quote. When a Protection Specialist is scheduled for Saturday, the Specialist schedule is reduced by 1 hour each day before the Saturday schedule, so the Specialist works a 40 hour week that week. We also provide free lunch to all staff on Saturdays. The majority of our sales staff not only meets, but EXCEEDS their monthly goals! As with any sales position, you are rewarded for your efforts. CARCHEX LOVES to recognize our staff with Ravens tickets, Orioles tickets, awards, extra income opportunities and prizes. We offer 10 days of PTO to our 2nd year staff as well as paid holidays. We also offer mid-month breakfast, end of month lunch, free yoga and boot camp classes, 4% 401(k) match and an outstanding location in the Hunt Valley Towne Centre. CARCHEX is one of the fastest growing companies in Baltimore due to our competitive pricing and FANTASTIC employees.

Explore other reviews about CARCHEX

5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun work environment. Fast paced. Lot to do.

Cons

None I personally can speak on.

3.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

You make a lot of money especially when I was there That’s about it

Cons

Pressure sales tactic No opportunity for growth Literally carshield too Lie to customers

See reviews by: Helpful|Rating|Date|All