Clueless & Poor Management - Anonymous employee CBIZ Employee Review

2.0
May 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and Accounting sides are organized and provides opportunities for payroll and HR sales.

Cons

If you work in payroll or HRIS expect to be working with mediocre systems, and with clients that hate you. The clients have been put through the ringer with unexpected system upgrades, and poor customer service. Account managers are inept, and have no idea how to help their clients. Training is basically self taught from pre-recorded videos, and trail and error. Management is disorganized, and they do not even have knowledge about the product that their employees are working with. They need to clean house and start fresh with new Leadership and L&D, starting at the top.

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Pros

Pay is very, very god.

Cons

The hours are very long.

3.0
Jun 1, 2026
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Pros

Friendly environment and growth-oriented - office dependent. You will learn a lot and be exposed to all industries, which is great. If you are new, they will treat you with respect and try to help you learn; they understand it's a lot.

Cons

Like most companies, they want you to meet your billable hours, which is good. However, the negative here is if the company typically performs worse in the summer or the work starts to slow down for any reason, or you have too many staff competing for work, your billables begin to be negatively affected, which is faulted towards the employees ' performance. You need 150 billable hours a month, regardless of vacation and PTO. Nonbillable hours will not save you from the end goal, which is again, billable hours. Meaning, if you have a meeting, a federal holiday, or an office closure which is non-billable, you will have to make that time up. It's the hard law in this firm.

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