Company doesn't know what to do with troubled communities - Community Manager CCMC Employee Review

2.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Pays for professional liscenses and all required continuing education. Great corporate office support in Accounting, HR, AP, A/R. Expanding at very fast rate, almost too fast due to excellent relationships with developers and business acumen of Division Presidents. Excellent compensation. Community Managers have a lot of freedom to pay employees adequate wages. Cannot attest to corporate office compensation but Community Managers are paid well and the Community Manager is the biggest decision maker in what their operations employees are paid, so any complaint from other reviewers about pay need not be directed at Corporate office but to the Community Manager. Very good insurance, 25% match on 401k. Good opportunity to move around the country.

Cons

VP's are the Regional Operations Directors and are spread WAY too thin. Cannot maintain adequate connection to all communities and do not provide enough support to Community Managers. No corporate game plan to deal with troubled communities, those with major issues out of the control of management. Community Managers are then left to their own devices rain or shine. As the VP's are spread too thin, when problems arise, they do not have the time to assist and so out of self preservation, and being the sole connection between the Community Manager and upper management, they are forced to misrepresent the situation to upper management. As stated above they are expanding maybe too rapidly and the pressure is all on the Regional VP's. Not enough employee connection events. In time with company there was only one employee event, an hour of appetizers and a couple of drinks at a restaurant. Know that if you are hired as a CM, you are on your own. 98% of communities were acquired in development phase and because of this they are able to set operations up for success right from the start but unless the issue is addressed, the have no business bringing on troubled or existing communites because they dont know how to deal with them.

Explore other reviews about CCMC

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Predictive Index Learning; Leadership Guidance, Involvement, Encouragement; Growth; Personal Attention to Employees & Clients; Core Values; Interpersonal Relationships

Cons

No cons; only pros for CCMC!

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

CCMC is a company that values their employees in a way that I've not been part of anywhere else I've worked. They constantly offer support and amazing communication to keep us informed and engaged.

Cons

They are working on getting some new technology to move forward in that area as it had been a little dated until recently.

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CCMC Response
2w
Thank you for taking the time to review your time with CCMC! We are making changes every day to improve our employee experience and build dynamic relationships with our boards and residents! We appreciate all the hard work you do and can't wait to celebrate milestone anniversaries together in the future!
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