Feedback for the service desk at CDM Smith - IT/ServiceDesk CDM Smith Employee Review

cons for the Service desk hoping something will change Full of partiality from the manager and the supervisors 2% and 3% annual hike for a good-performing employee who is been here for 2 years 15-20% hike twice a year and promotion to underperforming employees who are favorite to manager and leads Management for the service desk needs to be replaced or trained on not being partial to the team members and demotivating the performing employees please replace the manager of the service desk and leads as well who do not stand for their team when something wrong happens with their team member they deduct the night shift allowance of 100 rupees from 400- don't have any idea of losing night sleep not providing the cabs to the team working 24/7 etc etc