An awful place to work at - IT Support Technician CDW Employee Review

1.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

None I can think of

Cons

The so-called leadership team completely out of touch, whose members live in the their own family business bubble, as the majority of them have never worked anywhere else in their lifetimes. In result, they are only looking for a reason to make you feel small to cure their complexes and boost their egos. If yo’re after a job in logistics/distribution, there are hundreds of better places in Rugby area to apply. If you are looking for an entry level job in IT, don't get fooled - no one on the job market recognises the name. There are other, bigger players in the area - Ingram in Crick, or Tech Data Synnex in Magna Park to name a few, but they hardly ever take people on, simply because their current employees value their jobs, unlike at CDW, where the turnover of people is just ridiculous. And don't fall for the rubbish that's because of the expansion of the business etc. - again, just have a look at the history of their stock price clearly showing the business is slowly but surely leaving the market (despite all the expenses cuts already made, including wages and benefits). Before applying for a job there, ask yourself twice if you want to become a part of this. Also, if taken on via an agency, prepare for up to 2 years of waiting for a full-time employment, due to already mentioned cost savings (OpEx vs direct headcount expense) The Glassdoor rating of 2.6 is not a lie. Consider yourself warned.

Explore other reviews about CDW

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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