Culture is changing fast - Be weary - Account Manager CDW Employee Review

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to learn about IT environment in the channel landscape. You can be successful here, but operational tasks are making it more difficult by the day.

Cons

Leadership is not listening to sellers and therefore creating more busywork that gets us in the way of closing deals. They need to make more efficient systems.

Explore other reviews about CDW

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people still left there, but dwindling quickly. That's really it...the few decent coworkers left.

Cons

The great culture of the past is gone. Shareholder value is the only important metric now, and tenure/performance don't hold any value anymore to the EC. CDW is a shell of what it used to be for employee satisfaction across the board.

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