Still a great company...but moving in the wrong direction. - Account Manager CDW Employee Review

4.0
Oct 27, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a great place to start. The interview process is kind of a joke. If you know how to BS your way though an interview you'll be fine. This is despite the fact they claim that 1 in 11 gets hired. You'll make nothing your first year and a half. Then you'll be around 50k for a year and a half. After that the sky is the limit. You really get what you put in to it. The perks aren't bad - although they are deteriorating quickly. Health bennifets are becoming more expensive, spiffs are declining, and the days are getting longer...

Cons

You can't make decent money until you've put in a good amount of work. Even then it's really 50/50. They have a CDW aristocracy. People who have been there for more then 5 years are treated differently than people who've come since Edwardson took over. Don't ever expect to be a part of the old boys club. Promotions are few and far between. Career development is very self driven. There is very little direction in the company. There are a lot of random metrics that don't really mean anything. It's getting really difficult to deal with the day to day BS that comes from upper management. When the sales managers don't believe in the activities they are asked to have their team complete - there is something wrong.

Explore other reviews about CDW

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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