Great for some, terrible for most - Account Manager CDW Employee Review

1.0
Jan 3, 2012
Recommend
CEO approval
Business Outlook

Pros

- the vast amounts of continued training and informational materials - numerous resources to assist account managers - extensive initial training - vendor perks

Cons

- CDW epitomizes the faulty american culture - all work, no play - CDW does not promote a healthy work life balance, in fact they discourage it - feels like working in a frat/sorority house - though the resources are plentiful, an account manager has to jump through way too many hoops to make any progress - not nearly as laid back as they promote themselves to be - extreme micromanagers in a subtle, backhanded kind of way - very rarely congratulate you but very quick to tell you what you're accomplishing isn't good enough - every time I go to someone with a problem they tell me to go to someone else, who tells me to go to someone else, etc. until i'm back where I started - we are falsely encouraged to be "ourselves" as long as "ourselves" is exactly what the company wants us to be - nearly impossible commission structure on top of laughable starting salary - very little paid time off offered - extreme favoritism - success depends heavily on who you know rather than how good you actually are

Explore other reviews about CDW

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice place to work at

Cons

nothing comes to mind now

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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